Privacy Policy

At yarntrix, your privacy is our highest priority. We are deeply committed to safeguarding your personal information, ensuring it remains secure and confidential. This Privacy Policy outlines how we collect, use, protect, and respect your data, giving you full control over your personal information.

Your Privacy, Our Promise

Important: We do not sell, rent, or share your personal details with any third parties. Your trust is paramount, and we treat your data with the utmost care.

1. The Information We Collect

We collect personal information in various ways, especially when you make a purchase or register on our website. The types of information we collect include:

  • Personal & Contact Information: Your name, email address, billing and shipping addresses, order history, communication with our support team, product preferences, and any other details you voluntarily provide.

  • Transaction Information: Details like the name associated with your payment, card type, partial card number, and other payment-related information.

  • Technical Data: We collect your IP address, browser type, operating system, language, location, and platform when you visit our website.

  • Marketing Preferences: Your preferences regarding receiving marketing communications and how we can contact you.

2. The Information You Share With Us

You may choose to share personal details with us in various ways, such as when you make a purchase, leave a review, or share content like photos, videos, or comments. This may include your name, email, address, product preferences, and other relevant information.

3. How We Use Your Information

We use your information to:

  • Personalize our communications and tailor our services to meet your unique needs.

  • Recommend products based on your preferences and previous interactions.

  • Assist with any inquiries or issues related to your purchase or experience.

  • Process your orders and efficiently manage your account.

  • Provide ongoing support to ensure a seamless experience before, during, and after your purchase.

4. Cookies, Web Analytics, and Tracking

To enhance your browsing experience, we use cookies, web logs, and Google Analytics. These technologies help us remember your preferences and improve website performance. You can adjust your cookie settings or opt out of Google Analytics using available browser tools.

5. Email & Text Notifications

With your consent, we may send you updates about new products, promotions, and other relevant news via email or text messages. We will never send you more than four messages per month. To opt out, simply email us at .

6. Sharing Your Data

We never sell or rent your personal information. However, we may share it with trusted third parties who assist us in delivering our services:

  • Payment Providers: Banks, payment processors, and shipping carriers.

  • Service Providers: Web hosting and advertising platforms.

  • Legal Requirements: We may disclose your data when required by law or to prevent fraud.

7. Protecting Your Personal Information

We take every measure to safeguard your personal data from unauthorized access, alteration, or disclosure. Your payment details are encrypted using SSL, and all transactions are securely processed through PayPal. While no system can offer 100% security, we are committed to continuously enhancing our security measures to protect your information.

8. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law. Once you close your account or stop using our services, we may retain certain data for legal, fraud prevention, or operational reasons.

9. Withdrawing Consent

You have the right to withdraw your consent for processing your personal data at any time. Please note that doing so may limit your access to certain services. To update or delete your data, simply contact us at .

10. Accessing, Reviewing, and Updating Your Information

You have the right to access your personal data, request corrections for any inaccuracies, and request the deletion of your information. To make any changes, please email us at .

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and where necessary, communicated to you via email. We encourage you to review this policy regularly to stay informed about how we protect your personal data.

By using yarntrix, you agree to the terms of this Privacy Policy. If you have any questions or concerns, feel free to contact us at . We are committed to providing you with a secure, safe, and rewarding experience.